Returns & Exchanges

At Scent Decant, we want you to be completely satisfied with your fragrance journey. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products to ensure a seamless experience.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring the glass vials or bottles are securely cushioned to prevent breakage during transit.

3

Ship the Item

Affix the provided prepaid shipping label or use a tracked carrier of your choice to send the package back to our fulfillment center.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing